One-stop Refurbished Electronic Store

Shipping Policy

Shipping Policy for Refurbished Electronics

At our refurbished electronic store, we aim to deliver your refurbished electronic items quickly, securely, and affordably. Please review our shipping policy for details on how we handle orders and deliveries.

Shipping Options

  1. Standard Shipping: Delivery within 5-7 business days.
  2. Express Shipping: You can choose faster delivery options for an additional cost, typically 2-3 business days.
  3. Free Shipping: Offered on orders above a particular amount.

Order Processing Time

  • We process orders within 1-2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

Delivery Partners

At Soulipa, we partner with reliable carriers to ensure timely and secure delivery of your products.

Tracking Your Order

Once your order is shipped, you’ll receive a tracking number via email to monitor its progress.

International Shipping

  • We ship to select countries. Please check the availability of your location during checkout.
  • Import duties, taxes, and customs fees (if applicable) are the responsibility of the customer.

Shipping Costs

  • At checkout, we calculate shipping costs based on the delivery location, weight, and shipping method.
  • Checkout will automatically apply any promotional offers or discounts.

Damaged or Lost Shipments

  • If your item arrives damaged or is lost in transit, contact us immediately at the email ID or contact number mentioned on the website.
  • We will assist in filing claims with the shipping provider and offer a replacement or refund where applicable.

Incorrect Shipping Information

Ensure all shipping details are accurate during checkout. We cannot hold ourselves responsible for delays or failed deliveries caused by incorrect addresses provided by the customer.

Contact Us

For any shipping-related inquiries, reach out to our customer support team at the email or contact number mentioned on the website. Follow us on Facebook.